Contact Us

Get in Touch

We love hearing from you! Whether you have a question about sizing, need styling advice for that upcoming event, or simply want to share how you felt in your Kristina Poliakova dress, we’re here for you. Every message is read by a friendly member of our team (often with an excited “ooh!” or “ahh!” if you’re sharing photos). We believe that our customers are part of the Kristina Poliakova family, and your voice matters to us. So please, don’t hesitate to reach out – no question is too small, and no compliment is too big to make our day.

Email: For any inquiries, you can email us at hello@KristinaPoliakova.com. We strive to respond within 24 hours, Monday through Friday. If you write to us on a weekend or holiday, we’re likely twirling in our dresses or recharging with inspiration, but we’ll get back to you as soon as we’re back in the studio.

Customer Service Hours: Our customer care team is available 9 AM – 5 PM EST, Monday to Friday, ready to assist you with anything you need. We’re a small, dedicated team, which means you get personalized attention every time.

Prefer social media? DM us on Instagram @KristinaPoliakova for quick questions or just to say hi. And don’t forget to tag us in your photos – seeing you glow in our designs is why we do what we do.

Mailing Address: (If you’d like to send us a letter or need to return an item, you can reach us at)
Kristina Poliakova
123 Fashion Ave, Suite 456
New York, NY 10001, USA

However you choose to connect, we promise to make your experience as warm, helpful, and delightful as the dresses we create. We look forward to speaking with you!