Privacy Policy

Your privacy is extremely important to us. At Kristina Poliakova, we treat your personal information with the same respect and care as we do our beautiful garments. This summary outlines how we collect, use, and protect your information. For the full details, please refer to our complete Privacy Policy document.

Information We Collect: When you visit our site or make a purchase, we may collect information such as your name, shipping and billing address, email address, phone number, and payment details. We also receive data through cookies and similar technologies to enhance your browsing experience (like remembering what items you added to your cart). Rest assured, we only gather information that helps us serve you better.
How We Use Your Information: Any information you provide is used to process your orders, arrange deliveries, and provide customer support. If you subscribe to our newsletter, we’ll use your email to send you updates about new collections or exclusive offers (and you can opt out anytime). We may analyze purchase trends or site usage to improve our products and website, but this data is reviewed in aggregate to protect individual privacy.
Sharing of Data: We never sell your personal information. We do share data with trusted partners when necessary to fulfill our services – for example, providing your address to our shipping carrier to deliver your order, or sharing payment info securely with our payment processor. These partners are given only the information they need to perform their function and are required to keep your details confidential.
Data Security: We implement strict security measures to safeguard your data. Our website uses encryption (like SSL) to protect sensitive information (such as payment details) during transmission. We store data on secure servers and routinely update our systems to guard against vulnerabilities. Although no method is 100% foolproof, we are committed to maintaining up-to-date security protocols to protect your personal information.
Your Rights: You remain in control of your personal data. You can request access to the information we have about you, ask for corrections if any details are inaccurate, or request deletion of your data (though we may retain certain information as required by law, like records of a transaction). If you no longer wish to receive our newsletter or marketing emails, simply click “unsubscribe” at the bottom of any email or contact us, and we will promptly remove you from the list.
Cookies: Our site uses cookies (small text files stored on your device) to improve site functionality and personalize your experience. For example, cookies help remember the contents of your cart if you leave the site and come back later. You have the option to disable cookies in your browser settings, though note that doing so may affect some site features (like remaining logged in or retaining cart items).
Policy Updates: We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. If we make significant changes, we will notify you either by email (if you’ve provided it) or by placing a prominent notice on our site. We encourage you to review our Privacy Policy periodically to stay informed of how we’re protecting your information.

By using the Kristina Poliakova website, you acknowledge that you have read and agree to this Privacy Policy. If you have any questions or concerns about your privacy, please contact us. We’re always here to listen and help. Your trust means the world to us, and we’re dedicated to keeping it.