Terms of Service

Welcome to Kristina Poliakova. When you use our website or purchase our products, you are agreeing to the following terms and conditions. We’ve summarized the key points below in clear language for your convenience. For the comprehensive version, please refer to our full Terms of Service document.

• Use of Our Website: By accessing or using our site, you confirm that you are at least the age of majority in your state or province (or have permission from a guardian). You agree to use our website and services only for their intended purpose – to browse, shop, and engage with our content. Any form of misuse, fraudulent activity, or violation of laws and regulations is strictly prohibited.
• Product Information & Accuracy: We strive to display our products, descriptions, and prices as accurately as possible. However, slight variations in color can occur due to screen settings, and human errors may happen. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted an order). Rest assured, if any critical information affecting your order changes, we will contact you directly.
• Ordering & Payment: When you place an order, you are making an offer to purchase our products. After you complete checkout, you will receive an order confirmation email – this is our acceptance of your offer and marks the beginning of a binding contract between you and Kristina Poliakova. All prices are listed in USD (unless otherwise noted) and payment is due in full at the time of purchase. We accept major credit cards, PayPal, and other secure forms of payment. If a payment is declined or an issue arises, we may cancel your order after notifying you.
• Shipping & Delivery: Once an order is accepted, we will fulfill and ship your items in accordance with our Shipping Policy. While we are committed to meeting our advertised delivery times, there may be rare occasions (such as carrier delays or customs hold-ups) that are outside our control. We cannot guarantee delivery dates, but we promise to do everything we can to ensure your package arrives as soon as possible. Ownership and risk for the products pass to you upon delivery.
• Returns & Exchanges: We want you to love what you ordered. If you are not satisfied, our Returns Policy outlines the steps for making a return or exchange. Generally, returns are accepted within a certain number of days in new, unworn condition with tags attached. Please refer to the detailed policy below for specifics.
• Intellectual Property: All content on our website – including text, images, graphics, and designs – is the intellectual property of Kristina Poliakova (or is used with permission). It is provided solely for your personal, non-commercial use. You may not reproduce, publish, transmit or otherwise exploit our content without our express written consent. We love that you enjoy our brand, but please respect these terms when sharing on social media or elsewhere.
• Limitation of Liability: We work hard to ensure a flawless experience, but in legal terms, Kristina Poliakova and its team shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our website or products. In plain language, this means we aren’t financially responsible for extreme unforeseen issues. Of course, this does not affect your statutory rights as a consumer. If something isn’t right, please reach out to us – we are always willing to make fair and reasonable resolutions within the scope of our policies.
• Governing Law: These Terms of Service and any separate agreements whereby we provide you services or products are governed by and construed in accordance with the laws of the USA (and specifically the State of New York, if applicable). By doing business with us, you agree that any legal action will be filed in the appropriate jurisdiction.
• Changes to Terms: We may update these terms from time to time as our business or legal requirements evolve. The latest version will always be available on this page, and the “last updated” date will be indicated. Continued use of our website following any changes signifies your acceptance of the new terms. If you do not agree with any part of the terms at any time, you should discontinue use of our services.

By using the Kristina Poliakova site or purchasing our products, you agree to these Terms of Service. We encourage you to read the full official terms for complete details. If you have any questions or need clarification on any point, please don’t hesitate to contact us. Our team is here to help make your experience clear, fair, and enjoyable.